Your Business Process will “Go Better” with Effective Workflow Practices

Remember the old “Things go better with Coke” commercials? The target message meant that drinking Coke with anything makes it better. For the purposes of this post, we could say “Everything goes better with effective workflow”.  Adding clearly defined workflow’s to your business process definition and then finally to your software solution creates levels of control and accountability throughout the enterprise that “make it better”. The Sarbones-Oxley Act of 2002 mandates that controls and checkpoints be put in place to meet the requirement of corporate governance. These criteria drive ownership of specific tasks within the business process and allow for
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Case Study: Business Process Analysis

As the contracted project manager at a client site, I was asked to put together a team of individuals to collectively analyze the current business processes in the operation in each of their facilities. The first of three steps in our approach entailed researching and documenting the “as-is scenario” in each of the locations and create Visio Diagrams that would be used to map out the operations breakdowns that existed. Step two would be the presentation of the gaps and issues in the business process followed by our recommendations for potential changes and options for the group to consider. The
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Getting to the Truth about Poor Business Processes Will Set You (and your Business) Free

While at a client recently, we began the process of a manufacturing process remediation. The driving factor behind our involvement was a poorly implemented software solution that was not able to diversify between the unique process requirements of each of the client’s manufacturing facilities. The implementation failed due to several crucial a few factors. First, the decisions regarding the software solution were made in a vacuum by a few people who thought they had the best interests of the business at heart. The problem was, they really didn’t have an understanding or perspective on what the real issues and challenges
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Conflict: Motivator or Distraction to Business Operations?

Conflict is defined as, “actual or perceived opposition of needs, values and interests”. The question here   is conflict good for your business? If it results in change that improves the business operations then yes it is. Too many companies try to remove the conflict form the organization. They encourage harmony between departments and encourage the thought process that people thinking that a non-conflicting environment results in greater productivity – but does it? If conflict results from a difference in how one perceives a situation, then how can differing points of view be negative to productivity? As a manager that is
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Failure – The Key Stepping Stone to Success

Part of the service we offer our clients is that of business fitness coach. When meeting with many companies, it’s often necessary to guide business owners back to the goals of their business, and away from the distractions that may undermine the success of their company. Over-planning for potential risks is one of these distractions. My dad always used to tell me that failure was the stepping stone to success. The average entrepreneur fails 4-5 times before he is successful. What does all of this tell you as a business owner of principal? That experience is the path to success; we
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People Process and Implementation

Implementing a business technology plan includes several criteria outside the actual technology solution, including the human factor: the processes in place to govern the function and accountability of the clients that will make use of the technology solution. Too often we look at the technology and the processes of a business without looking at the people and their roles and responsibilities when they interact with the technology itself. A recent client hired us to look at why they kept failing to obtain improved plant function when implementing an accounting, distribution and manufacturing software solution. After spending some time researching their
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Business Technology Spending Allows for an Effective “Return to Growth”

“Return To Growth – that’s what the article discusses in the June 28th, 2010 Information Week. Does your company prioritize IT spending? It is a highly debated topic in some companies; a budgeted and automatic spend in others. Some interesting factoids from the article: Results of 333 IT executives surveyed showed that half of them will focus on streamlining business processes in 2010 to build growth. IT companies have been dealt some serious blows in recent years. They understand and feel most comfortable providing solutions to their clients that make the business more efficient. And it should be. Why not,
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Criteria for Finding the Best Software Solution for your Business

Who has the best manufacturing software solution on the market today? Some will say SAP and Oracle because of the flexibility and customization they offer. Some say Epicor or IFS because they handle a lot of the complexities of a complex global enterprise, other prefer Microsoft and Sage if you subscribe to the unified and integrated enterprise with many available options. The truth is, the best solution is the one that closest fits your existing business model out of the box and can streamline your business processes and transaction flow. In addition there should be robust development tools and customization
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Business Process – When is enough Effective?

E3 Consulting plans to use this blog as a vehicle to promote successful software implementation decisions. Regardless if it’s a classical Enterprise Resource Planning (ERP) solution, a hosted Customer Relationship Management Software (CRM) or even a customized industry specific solution, the facts are real that 60% of software implementations are considered failures. Why is this? The primary reasons are lack of a defined business process, failure to gain management and organizational buy in, organizational change and the impact of the solution and poor project management and over site. Over time we will look at all aspects of business operations and
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