What Is the Kaizen Concept?

There are a number of methodologies and tools in use for automating and improving business processes. One we’d like to discuss here is called Kaizen. The Kaizen concept originated in Japan, born out of necessity to recover from the devastating effects following WWII. The premise behind Kaizen (taken from the Japanese word for improvement, change for the better, or continuous improvement) is to always maintain an optimistic view. It brings the entire workforce together– including managers and workers, customers and suppliers–to band as a team to overcome obstacles. Success is accomplished through the process of constantly fixing what doesn’t work
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Digital Transformation – the Bridge to the Future

All businesses need to embrace digital transformation in order to succeed. Whether your business is a small startup, mid-sized enterprise or a large corporation, you will not survive and remain competitive without it. In general, digital transformation is the integration of digital technologies into all aspects of a business. The process requires fundamental changes to how businesses operate and provide value to customers. It’s a cultural change that impacts every level of employee, from the CEO downward. It is critical to create a digital transformation strategy to define the steps required to succeed in the digital world. The strategy will
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How Cloud Computing Has Changed the Business World

Can you imagine your world today without information technology? In the past few decades, IT has become almost a necessity for most of us in our daily lives. And it’s even more critical for businesses to stay abreast on the constantly changing technologies and environments available. They need to constantly adapt to new trends and technologies to provide the best user experience. Cloud computing has come a long way since the concept of an “intergalactic computer network” was first suggested in the 1960s by JCR Licklider, who was responsible for enabling the development of the Advanced Research Projects Agency Network
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Microsoft integration of Linked In with Dynamics 365

The LinkedIn Sales Navigator provides insights on targeting the right companies and how to reach out to the right people within these companies. It also keeps your database of contacts up to date despite the fact that the people with whom you are connected tend to change jobs regularly or positions within an organization Traditional CRM systems keep track of your lists of opportunities and your past contacts, but don’t advise you on what to do next. Microsoft Relationship Sales combines the LinkedIn Sales Navigator with Dynamics 365, offering access business applications which will help sales professionals in determining what
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How a good business is supposed to operate

This has been an interesting few weeks in terms of seeing the differences between how a good business that truly cares about their people and their customers operate and a business that is run by people who pretend to care but do not. They show it in their actions and the treatment of both customers and employees. The good business is where I take Yoga. Jess and the people of The Original Hot Yoga Center in Voorhees NJ makes me feel like I am at home and welcomed every time I walk through their doors. I asked for fans in
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Your Customer Service Sucks – Fix It!

Time for my customer service blog rant! When I get to the point of disappointment it’s time to say something to the companies of America – your customer service really sucks. It’s true that all you read is how your customer service is now your new marketing. Well then your marketing sucks too! With me it started when I had to call Comcast and was connected to the Philippines. The people are nice enough and always taught to say I’m sorry and apologize for everything no matter what I complain about. The problem here is an issue that they forced
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The Business Fitness Revolution – Get in Shape when you travel for business!

In the book The Business Fitness Revolution I talk about how important it is to be as sharp as possible and this includes staying in peak physical shape. When I am traveling sometimes the hotel gym really sucks and getting out to a local gym can be a real challenge. I will look for a Yoga studio but even that can be difficult. I learned that activities that spike your heart rate can really get your metabolism going and help you maintain focus for the rest of your busy day. My trainer and I created a quick program that can
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Business Fitness Introduction

Business Fitness (Part 1) – By Brad Tornberg As the end of the year quickly approaches we all begin the time honored tradition of reflecting on the past year and thinking about plans for the New Year. Most people think in terms of their own self-improvement (such as losing weight or networking more with others). While individual goals are of key importance to one’s success, how many business people look at their business in the same manner? Business is a competitive sport. You need to have a good team around you with a few superstars to win. The business has
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Getting Ready for the Fall

I have been busy this summer planning the next few months of business development and just completed an article on my other blog for MarketSimplicity about planning. You can read this at www.marketsimplicity.wordpress.com so in keeping with the spirit of the end of summer theme and things to do for the fall; I felt this would be a good idea to point out a few smart things you can be doing for the last part of 2011. First take some backups – your email, on line bank and other statements/information, bookmarked internet favorites etc. These are little things that you
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Time to Plan and Get Ready for the Fall!

I always look at the summer in two ways. First it’s extremely important as a business owner to take down time and relax. Mental freshness is sometimes the biggest roadblock for business innovation. Sometimes rest can be regenerative in terms of your creativity skills thus the benefits of taking a break. The second benefit of the summer is it gives you a chance to refocus on the last three business development months. I say three months because unless you are well into the sales cycle or get lucky enough to find those people who realize it’s use it or lose
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